5 Tips for eFiling with ease

eFiling to the court can be a daunting task, that’s why at FileTime we spent years working with attorneys, firm administrators and firm support teams to provide the best possible system to make eFiling simple and straightforward.

1. Know your Deadline

If you want to guarantee that you meet the eFiling deadlines that are approaching, you may want to make yourself aware of the eFiling rules.

A document is considered timely filed if it is electronically filed at any time before midnight (in the court's time zone) on the filing deadline. An electronically filed document is deemed filed when transmitted to the filing party's electronic filing service provider, except:

  • If a document is transmitted on a Saturday, Sunday, or legal holiday, it is deemed filed on the next day that is not a Saturday, Sunday, or legal holiday; and,
  • If a document requires a motion and an order allowing its filing. it is deemed filed on the date the motion is granted

Be aware of returned for correction documents as you may only have up to 24 hours to complete the corrections to be made to qualify for keeping the original submission date/time. We urge you to plan ahead when it comes to eFiling.

2. Plan ahead

Expect the unexpected. Although, FileTime has 96% reliability rate, we all know that technology has its good and bad days. If the eFiling Manager has a technical problem, it can affect all eFiling Service Providers.

At FileTime, we do not want you to miss any deadlines; therefore, try to plan to file 3 days before your deadline to avoid any technical errors. If a document is untimely due to a technical failure, the party may seek appropriate relief from the court. If the missed deadline is one imposed by these rules, the filing party must be given a reasonable extension of time to complete the filing.

Tip for payments: If you are using a prepaid or debit card, it would be wise to take into consideration that a returned or cancelled filing will take out the preauthorization fee and will not return it for 3-10 business days. This may put a hold on your submission date.

3. Submit the right document

Documents are usually the main reason for an issue with the filing. Here are some pointers that you should consider before pressing submit:

  • The eFiling System requires all documents to be in a text-searchable PDF format in order for the clerk to receive them.
  • Internal links, which point to other places within the same document are permissible. However, external links, which point to other documents, websites, or other legal sources, must be avoided in documents submitted to the court. Use of external links will cause eFileManager to reject the filing containing the document with external links.
  • Clerk Requirements- Each clerk has their own requirements; therefore, we gathered all the information for this type of situation. Find your jurisdiction’s policies on our knowledge base.
  • Don’t forget to sign the document! You do not need to physically sign your eFile document(s). The rules of procedure specify that /s/ [yourname] constitutes your electronic signature on the eFiled document.

If your document is not a PDF, text-searchable or 8.5x11 inches then just log into FileTime, upload your word processor file so we can convert your document into the correct format and standards that is required to eFile!

Tip to remember: The eFiling System allows the Clerks’ offices to make minor changes to filings. You may see a difference between the fees for the submission you submitted versus the final acceptance fees. In most cases, clerks’ office will return the filing for the filer to make the corrections.

4. Scan your document correctly

  • Make sure your scanner is set to create documents that are 8.5” wide by 11” high. The clerk can strike documents that are larger or smaller or turned sideways.
  • Make sure that your scanner is set to create black and white images, not color.
  • Set the dpi (dots per inch) at 300.

Any documents filed with color images must have a minimum resolution of 600 dpi. The system will accept color documents. However, the preferred business process is to scan the documents in black and white.

Pay attention to the size of the documents. The maximum total file size for all documents is 35mb. If your document exceeds the 35mb, try to reduce the dpi setting on your scanner. However, scanned PDF files are larger than those directly converted from word processor files to PDF files. You can upload your document to FileTime and we can convert it to a PDF for you to ensure you stay under 35mb.

5. Ask for help and Take a Break

Taking breaks frequently during the workday will allow you to re-energize and focus on the task in hand.

Our Customer Support Team are available 24/7 via Phone Chat and Email. We can assure that all the information you need to file is available. Let us help you!

Press Contact
Bud Panjwani
FileTime
bud@filetime.com
1-800-658-1233 ext 11

  • In spite of initial reservations from many of our users, those who have now used FileTime like it and have found it easy to use. I appreciate your great customer service!

    Kathy, Houston

  • Tom has always been there for me in my use of efiling. He got me set up and guided me through the process. He has quickly provided "fixes" to glitches in both the system and me as a user. He will be a pivotal influence on the many lawyers who are being dragged "kicking and screaming" into the age of efiling in state courts in Texas. He is the right man for the job.

    Rush Wells, Attorney

  • In my 25 years of dealing with various service providers in the legal industry, Tom Schoolcraft is at the top of my list for being the most knowledgeable and quick to respond to my needs. It didn’t matter what time, day or night, Tom was always available by email or phone to try and solve whatever issue I may have been experiencing.

    Law Office Administrator, Dallas

  • Tom Schoolcraft is the go to person in e-filing. Tom's combination of ground roots experience, boundless energy, generous spirit and a people networking gift has made my e-filing issues disappear. Tom always finds workable solutions to any e-filing issue and makes sure you know why the solution is the best.

    Carol Wyatt Myers, Attorney

  • Just wanted to take this time to say that I truly appreciate everything you and your staff are doing for us. I have had many instances when I’ve needed prompt assistance and your staff has always been available — at all hours of the evening — to offer guidance and solutions. It has been a joy to work with everyone I’ve contacted at your company.

    Only the best to you and your staff for the new year. You guys rock!

  • Your 24x7 support has been a life saver. Late Friday evening I was faced with a technical problem and a filing deadline before Monday morning. You (personally) worked with me Friday night and Saturday morning until my filing was completed. From Monday through Thursday you (personally) continued following up to ensure that all issues were resolved. Thanks again for all your excellent work.

    K Walker

  • We recently experienced a problem with the filing of a new lawsuit with the district clerk of a major metropolitan area. Tom Schoolcraft responded with lightning speed, helped us draft multiple affidavits, and thoroughly explained the process to me in layman’s terms (for conveying to the court). In the end, the trial court agreed with our analysis. Thank you Tom and FileTime!

    Kevin Queenan, Attorney